A Career with PSA: Chew Boshen

CHEW BOSHEN

Aerospace Engineering (2015)

TELL US ABOUT YOUR ROLE AND MAIN RESPONSIBILITIES

I am currently based in Vietnam, where PSA, a leading global port operator driving both port and logistics services has established a strong and growing presence since 2009. I play a key role in supporting one of PSA’s strategic investments in the country, where my responsibilities include shaping commercial strategy, driving operational performance, ensuring robust safety management and steering investment initiatives. Beyond these, I am also actively involved in expanding PSA’s footprint in Vietnam through business development efforts that strengthen our portfolio and reinforce our market position.

WHAT MADE YOU PURSUE A CAREER IN THIS INDUSTRY?

Strategically located along the Straits of Malacca, Singapore sits at a cornerstone of global trade, serving as a vital hub for cargo movement and international commerce. The maritime industry plays a pivotal role in Singapore’s economic development and within this sector, PSA is an industry leader with a presence in over 45 countries. When I was considering my career options as a university student, I felt that its expansive footprint would offer exceptional opportunities for international exposure, professional growth and meaningful contributions to Singapore’s continued advancement in maritime and logistics. After graduation, I applied to PSA and never looked back.

WHAT DO YOU ENJOY MOST ABOUT THIS ROLE?

What I enjoy most about my role is how fast-moving and varied the work is. In a market that is constantly changing, I get to be involved in both planning and execution, which keeps things interesting. Being involved across multiple functions allows me to collaborate with diverse teams and stakeholders to drive improvement and unlock growth opportunities – something I find especially rewarding. This exposure to new experiences and continuous learning also keeps me engaged and motivated.

WHAT WERE SOME CHALLENGES YOU FACED AND HOW DID YOU OVERCOME THEM?

A key challenge I faced was bringing diverse stakeholders together towards shared outcomes. To address this, I made it a priority to engage them early, listen actively and foster open, transparent communication to facilitate the alignment of their strategic goals. I learned that success depended not just on strategy, but on genuine connection and mutual understanding, which paved the way for stronger collaboration and results.

WHAT IS NEEDED TO BE SUCCESSFUL IN THIS ROLE?

Success in this role requires a combination of strategic thinking, adaptability and strong stakeholder management. Achieving the desired results across diverse teams requires effective communication and collaboration, with a keen awareness that different teams may require different communication styles, especially so in other countries. It is also vital to be proactive, learn continuously and navigate challenges with resilience.

SHARE YOUR ADVICE WITH STUDENTS WHO ARE KEEN TO PURSUE A CAREER IN YOUR INDUSTRY.

My advice to students interested in the port, logistics and supply chain industry is to stay curious and keep an open mind. It is a dynamic field that is constantly evolving, so you will find yourself learning on the job every day. Keep honing your communication and problem-solving skills, as you will often work with diverse teams and stakeholders. Be willing to take on challenges — real growth happens outside your comfort zone.

To do well in this role, soft skills really make a difference. Once again, good communication and collaboration skills help you work smoothly with different teams and stakeholders, especially when things get complex. Oftentimes, success depends on how well you work with others. Adaptability is important, as the industry moves fast and plans can change quickly. Resourcefulness and problem-solving skills help with challenges that arise, as you will need to think on your feet and find practical solutions. Finally, having a solid grasp of the business and its operations will help you understand the bigger picture and make sound decisions.